Director of Administration
The Director of Administration is a key role in the growth of the Fine Homes Group at Keller Williams Metropolitan. This Director is the master of systems, consistently seeking new, innovative, and efficient business processes that save time and money. As a key leader in the central office, the Director of Administration increases the ability of the main office to process transactions, freeing the agents to focus more on generating transactions than closing them. This person relishes the opportunity to build, implement, and manage multiple systems, and is seen throughout the organization as the expert on efficiency and systems. This person exhibits a drive to use systems as a strategic tool for creating an advantage for the organization. This individual will have some ability to show patience in finding a solution, though accomplishing the objective is more important for this person than using one specific process.
The Director of Administration is deeply committed to supporting the growth of the team in achieving greater and greater levels of success, and to growing his/her own skills and developing into a supportive leader within the team. As the success of the team grows, this individual will be responsible for hiring, training, and leading additional team members to ensure all administrative tasks of the lead agent's business continue to be completed to high standards with maximum efficiency.
Job Standards
Primary Objectives
The Director of Administration builds, implements, and manages all systems for transaction coordination, internal communication, client communication, financial management, information management, central database management, and marketing.
Assists as needed in documenting the systems of other departments, including customer service, buyer, seller, lead generation, tracking, and expansion systems.
Is responsible for all financial systems, including maintaining the books, paying the bills, handling payroll, assuring the collection of commissions, maintaining the budget, and generating financial reports.
Oversees all contracts through closing.
Creates and maintain an operations manual that documents all systems and standards.
Coordinates the purchase, installation, and maintenance of all office equipment.
Is responsible for hiring, training, consulting, and holding accountable all additional administrative team members.
Perform daily marketing tasks
Regular Work Activities
System development, implementation, documentation, and management
Information management
Oversight of contracts through closing
Customer/Vendor relations
Bookkeeping (A/R and A/P)
Leading administrative team members
Key Skills
Strong written and verbal communication skills
Exceptional organizational and project management abilities
Financial management skills
Great ability to focus
Concerned about doing things the right way
Calm under pressure
Learning based
Service-based attitude
Proven ability to succeed
Growth focused
Ability to multitask and prioritize
Experience, Training, and Education
Bachelor's degree preferred
3-5 years of administrative experience, preferably in real estate
Estimated Salary: $20 to $28 per hour based on qualifications.
The Director of Administration is deeply committed to supporting the growth of the team in achieving greater and greater levels of success, and to growing his/her own skills and developing into a supportive leader within the team. As the success of the team grows, this individual will be responsible for hiring, training, and leading additional team members to ensure all administrative tasks of the lead agent's business continue to be completed to high standards with maximum efficiency.
Job Standards
Primary Objectives
The Director of Administration builds, implements, and manages all systems for transaction coordination, internal communication, client communication, financial management, information management, central database management, and marketing.
Assists as needed in documenting the systems of other departments, including customer service, buyer, seller, lead generation, tracking, and expansion systems.
Is responsible for all financial systems, including maintaining the books, paying the bills, handling payroll, assuring the collection of commissions, maintaining the budget, and generating financial reports.
Oversees all contracts through closing.
Creates and maintain an operations manual that documents all systems and standards.
Coordinates the purchase, installation, and maintenance of all office equipment.
Is responsible for hiring, training, consulting, and holding accountable all additional administrative team members.
Perform daily marketing tasks
Regular Work Activities
System development, implementation, documentation, and management
Information management
Oversight of contracts through closing
Customer/Vendor relations
Bookkeeping (A/R and A/P)
Leading administrative team members
Key Skills
Strong written and verbal communication skills
Exceptional organizational and project management abilities
Financial management skills
Great ability to focus
Concerned about doing things the right way
Calm under pressure
Learning based
Service-based attitude
Proven ability to succeed
Growth focused
Ability to multitask and prioritize
Experience, Training, and Education
Bachelor's degree preferred
3-5 years of administrative experience, preferably in real estate
Estimated Salary: $20 to $28 per hour based on qualifications.
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